Privacy Policy
Effective Date: January 1, 2025
Stellaris Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, stellarisstudiosmiami.com (the "Site"), and our services, including photography and videography services in Miami, FL. By using the Site and our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site or our services.
1. Types of Data Collected
We collect several types of information from and about users of our Site and services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us through contact forms, booking requests, or other communications. For example, when you book a photography session, we will collect your name, contact information, and the details of the event or photoshoot.
- Payment Information: When you make a payment for our services, we collect payment information, such as credit card details or other financial information. This information is processed through secure third-party payment processors. We do not store your complete credit card details on our servers.
- Usage Data: We collect information about how you use our Site and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data is collected automatically through cookies and other tracking technologies.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Site. Cookies are small data files stored on your device that help us improve our Site and your experience.
- Photographic and Video Content: During photography and videography sessions, we collect images and videos of you and your event. This content is used to provide our services and may be displayed in our portfolio with your consent.
2. How Data is Used
We use the information we collect for various purposes, including:
- Providing and Improving Services: To provide you with our photography and videography services, to process your bookings, to respond to your inquiries, and to improve the quality of our services.
- Communication: To communicate with you about your bookings, to send you updates and promotional materials, and to respond to your questions and requests.
- Marketing and Advertising: To send you marketing communications about our services and promotions that may be of interest to you. You can opt out of receiving these communications at any time.
- Website Improvement: To analyze how users interact with our Site and to make improvements to our Site's functionality and design.
- Legal Compliance: To comply with legal obligations and to protect our rights and the rights of others.
- Portfolio Display: With your explicit consent, we may showcase the photos and videos taken during your session on our website, social media channels, and other promotional materials. You have the right to withdraw this consent at any time.
3. Data Security Measures
We take the security of your information seriously and have implemented reasonable security measures to protect your data from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information transmitted online.
- Secure Servers: Our servers are housed in secure data centers with restricted access.
- Access Controls: We limit access to personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: Our employees receive training on data privacy and security practices.
While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
4. Data Retention Policy
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact Information: We retain your contact information for as long as you are a client or have expressed interest in our services.
- Payment Information: We retain payment information in accordance with legal and regulatory requirements.
- Usage Data: We retain usage data for as long as necessary to analyze trends and improve our Site.
- Photographic and Video Content: We retain the photographic and video content from your sessions indefinitely, unless you request its deletion.
Upon your request, we will take reasonable steps to delete your personal information from our systems, unless we are required to retain it for legal or business purposes.
5. Third-Party Data Sharing
We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
We do not sell or rent your personal information to third parties for their marketing purposes.
6. User Rights (Access, Correction, Deletion)
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction of Processing: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
7. Cookie Policy
For detailed information about our use of cookies and other tracking technologies, please see our Cookies Policy.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our Site and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Stellaris Studios
1200 Brickell Avenue, Suite 1950
Miami, FL 33131
Email: [email protected]
Phone: (305) 555-0123
Our Data Protection Officer is Elena Rodriguez, who can be reached at the email address listed above.